1. Information We Collect 1.1 Personal Data We don’t collect the following personal information support or any information from users. 1.2 Usage Data We don’t use your data. App usage data (crashes, performance analytics) 1.3 No Sensitive Data We do not collect any sensitive personal information such as: - Financial information - Passwords - Government-issued identification All information in the app about Hanoi’s tourist sites is provided by the “Hanoi Heritage Journey” project, funded by the European Union and the French Embassy. For more details, you can visit our website: https://ipathanoi.vietnamica.online/ 2. How We Use Your Information We don’t collect or use your data for any reasons. We do not sell or share your personal information with third parties. 3. Third-Party Services Hanoi Heritage may use third-party services, which have their own Privacy Policies: - Google Cloud API ( Map API, traduction cloud API) - OpenAPI platform for chatbot Users are encouraged to review the Privacy Policies of these providers. 4. Data Security We implement reasonable security measures to protect your information. 5. Children’s Privacy Our app is not intended for children under 13, and we do not knowingly collect information from children. 6. User Rights You may contact us for these requests at: 📧 greenergyntm@gmail.com 7. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted within the app or through our hosting link. 8. Contact Information For any questions about this Privacy Policy, please contact: Nguyen Tien Luc Email: greenergyntm@gmail.com